Full Time, Monday – Friday, 8.30am – 4.30pm
Aged Care Advocate - Geelong Region
Work from home role however must be based in Geelong, travel across the Barwon South West region will be required.
The Opportunity
We are currently seeking an outstanding individual to take on the role of Advocate located in the Geelong region to Advocate for older Victorians. You will be joining a team of fast-growing Advocates who protect and advance the rights of older Victorians. This involves helping older people exercise their rights through an advocacy process which includes the provision of information, education, advice, and support.
The role will include travel across the Barwon Southwest region which will include road trips to aged care facilities for up to 5 days at a time once-twice per month and other travel when required which also includes visiting clients. The role will entail a company vehicle to use for business related travel.
A typical day will involve:
– Providing individual advocacy and information, support for older people experiencing or at risk of experiencing abuse and referrals to older people or their representatives.
– Speaking with and listening to older people/representatives via phone, providing information and advocacy to older people managing a wide variety of issues, including elder abuse.
– Advocating on client’s behalf or supporting clients to advocate for themselves.
– Connecting clients with relevant services that can assist in the advocacy process.
– Providing information and educational sessions to residents of aged care homes, retirement villages, carers, health care professionals and other community organisations.
– Participating in special seniors’ events, information days, displays and exhibitions in your local area.
– Providing information on aged care rights and client’s entitlements.
– Networking and promoting ERA’s services.
– We provide a dedicated onboarding training program for Aged Care Advocates to help you settle into your role.