This webinar provides an overview of Elder Rights Advocacy (ERA) services for aged care staff.
It also provides an overview of Advocacy and the rights of people who may be accessing Commonwealth funded aged care services (residential, home care packages, Commonwealth Home Support Programme) and how to address concerns.
Viewers will have a greater understanding of who ERA is, what services we provide and how we can be contacted including understanding the Charter of Aged Care Rights, with practical examples of it in action and what this means for older people accessing residential aged care, home care packages or the Commonwealth Home Support Programme.
Practical Strategies Webinar for Aged Care Sector Staff.
ERA’s Advocacy Manager Debra Nicholl was a panelist on this webinar, which explores how trauma-informed care can be introduced throughout the aged care sector to better support older people affected by trauma.